FAQ & SHOW TIMINGS

Competition TIMINGS
Please note that all times are subject to change without notice.

The gates will now open at 8.30 am to allow for an increased level of security searches. You can find out more here: LoveDanceLive.org/security/

What time will it finish?
The convention will finish no later than 5.30pm, but at our Summer Convention, the bars and stalls are open till 10.30pm with live open mic music on stage.

What should I wear?
Casual wear – For outdoor conventions, bring warm clothes for the evening. Please note the grass may be damp or muddy if there has been a large amount of rain; waterproof shoes may be a good idea.

Can I bring a picnic to the outdoor event, or a packed lunch?
Yes, you may bring your own picnic into the arena. Please do not bring tables but, as this is a picnic event, it is fine to bring blankets and folding chairs.

Please do not bring alcohol into LoveDanceLive. There will be a fantastic Pimms tent and a well-stocked bar at our Summer Event. Please dispose of your rubbish in the designated areas. This is to protect the wildlife and ensure a pleasant environment for all event goers.

What about my rubbish?
LoveDanceLive cares deeply about reducing waste and in particular avoiding landfill usage. There will be numerous bins around the site and these will be labelled as to what should be placed in them in order to maximise the recycling opportunities. It would help us enormously if you could minimise the packaging you bring onto site, and take some of your rubbish home with you to dispose of there.

Can I bring a gazebo?
Out of consideration for other concert goers, gazebos and tents are not allowed.

Is there food available to buy?
Yes, good quality hot food is available.

Can we bring lanterns for the Summer Convention?
For your own safety and to preserve the plants and trees on the field, any naked flames such as lantern lights, barbecues, and barbecue candles are not permitted.

Can I bring a camera?
You can bring any camera to the LoveDanceLive for your personal use, except those with a detachable lens (such as SLR or DSLR cameras).

Are there baby changing facilities at LoveDanceLive?
Baby changing facilities can be found at all venues.

How do I get in?
 For customers collecting tickets, please go to the ticket office at the entrance to your chosen venue.

How can I get in contact?
Please get in touch via our ‘Contact’ tab – click here.

What if I have any questions once I’m inside the event?
There will be a customer information point in the arena where staff will be available to answer any questions/queries.

ADVERSE WEATHER For Summer Picnic Convention
What if it is raining on the day/night – will the event be cancelled?
The performers, judges and competitors are on a covered stage and the convention will go ahead. Only in extreme conditions, and where a question of health and safety is involved, would the convention be cancelled. Please ensure you bring adequate clothing for the weather conditions, however there are many marquees and the Hall which may be used as shelter.

Will I get a refund?
No refund will be given if the event is started but later abandoned. If the event is abandoned due to Lockdown, before the start of the event, you will receive a replacement ticket for the same event when we are allowed to reopen next summer 2024.

TICKETS
When will I receive my ticket?
 It is common for tickets to arrive up to and within two weeks of an event taking place. If you do not receive your ticket within five days of the event, we would suggest contacting us directly. 

There are many fraudulent ticketing sites. Please ensure that you buy tickets only from our website. If you have any questions about the validity of a ticket seller, please contact us via the contact page before making your purchase.

Are there spectator tickets available for children?
Children are very welcome at LoveDanceLive, although they must be accompanied by an adult who holds their own valid ticket. Children need to have a ticket. Please keep your children close and be aware that amplified noise presents a danger to vulnerable hearing, so we would strongly recommend that you bring hearing protection for your children

DISABLED ACCESS

For all information regarding access at LoveDanceLive, please see our Accessibility page here.

AGE RESTRICTIONS
Children are very welcome at LoveMusicLive, although they must be accompanied by an adult who holds their own matching valid ticket. 

A “challenge 25” policy will be operated at all the bars, shops and structures where alcohol can be obtained, so if you are lucky enough to look under 25 you will be asked to present your acceptable form of ID at the bar.
Acceptable forms of ID are Passports, Driving licence or the government’s proof of age scheme card – www.pass-scheme.org.uk. If you do not have ID when challenged, you will not be served alcohol.

NOISE RELATED ISSUES
Why do you have to make noise before the event starts? Why do you have to sound check?
We have to test that the equipment is properly set up so that a balance can be achieved between the different sounds of the performers – for example vocals, drums etc. Part of the reason a sound check is so necessary is that this “balancing out” ensures the actual sound at the event does not get too high or loud.

For how long will the sound checks last?
We try to keep them to an absolute minimum.

Sound checks will run during the afternoon of the day before, from approximately 5pm to 6pm – but will not be continuous during this time.

The sound checks are in two parts – the first, known as a “line check” checks the individual components of the system. The sound check itself is when the live musics combined sound is checked.

Please check back for the helpline number – this will be published before the concerts begin. We address all feedback after each concert day and will endeavour to respond to you as quickly as possible.

We are using the latest state-of-the-art sound system, which has been proven on other sites to reduce noise overspill. 

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